Designing Smarter E-Bikes for Food Delivery Fleets

Courier and food delivery operators ask for the same three things from their fleets: reliability, payload capacity, and visibility. Generic city bikes rarely hit all three. That is why we built a delivery-focused e-bike platform that pairs heavy-duty hardware with connected software to keep orders moving every hour of the day.
Built Around Delivery Payloads
Our frame uses a reinforced rear triangle, 20-inch triple-wall rims, and a mid-mounted battery cradle to lower the center of gravity. This allows riders to carry 45 kg of cargo without wobble. We finish each bike with modular racks so operators can swap between insulated food boxes, parcel cages, or advertising panels in minutes.
- High-stiffness aluminum frame with integrated cable routing
- Dual kickstand and steering damper to stabilize while loading
- Water-resistant lighting package that meets EU and LATAM road regulations
Energy for 24/7 Shifts
Deliveries peak during lunch and late-night windows, so energy strategy matters. Each bike carries a 960 Wh main pack plus an optional 720 Wh auxiliary pack. Both use smart battery management with NFC authentication, logging every swap inside our fleet portal. Operators in Singapore report covering 120 km per day while keeping utilization above 92% thanks to overnight slow charging and daytime hot swaps.
We also supply compact docking cabinets that charge four packs simultaneously on a standard 220 V circuit. LEDs show state of charge, helping riders grab the right pack before rush hour begins.
IoT That Protects Every Order
Our IoT module combines GNSS, 4G, BLE, and CAN diagnostics. Dispatch teams can geofence neighborhoods, monitor box temperature, and receive alerts for harsh riding or unauthorized stops. Combined with our driver app, this data reduces order loss by 18% for one of Latin America's fastest-growing quick-commerce operators.
- Edge sensors track cargo box door openings
- Motor controller analytics warn about maintenance needs seven days in advance
- API hooks push ride data into existing POS or delivery orchestration systems
Field-Proven Service Playbook
Hardware is only half the story. TXED trains local mechanics, provides multilingual service manuals, and keeps core parts in bonded warehouses for rapid replacement. In Mexico City, our service blueprint helped a food delivery fleet cut downtime from 14 hours per incident to just 3 hours, even with 600 bikes on the road.
Ready to launch or scale a delivery fleet? Talk with our specialists about customizing battery strategy, cargo modules, and software dashboards for your market.