Privacy Policy

Last updated: 2025-11-17

TXED ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following information:

  • Contact Information: name, email, company, phone (when you submit our contact form)
  • Inquiry Details: messages or files you send us via the contact form
  • Usage Data: pages visited, referral source, browser type, device information, and other analytics data
  • Cookies and Similar Technologies: please refer to our Cookies Policy for details

2. How We Use Your Information

  • To respond to your inquiries and provide customer support
  • To improve our website, services, and user experience
  • To analyze website performance and trends
  • To comply with legal obligations and enforce our Terms

3. Legal Bases (EEA/UK Users)

  • Consent (e.g., analytics cookies where required)
  • Legitimate Interests (e.g., improving services, preventing fraud)
  • Contractual Necessity (e.g., responding to your inquiries)
  • Legal Obligation (e.g., record-keeping requirements)

4. Data Sharing

We do not sell your personal data. We may share information with service providers who assist us with website operations, analytics, security, and communications, under appropriate contractual safeguards.

5. International Transfers

Your information may be processed in countries outside your residence. Where applicable, we implement appropriate safeguards to protect your data in accordance with relevant laws.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your jurisdiction (e.g., EEA/UK under GDPR, California under CCPA/CPRA), you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent where applicable. To exercise rights, please contact us using the details below.

8. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure.

9. Children's Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest revision. Your continued use of the website after changes indicates acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us via the Contact page.